Audio: Audio equipment Bush Dab Bluetooth Micro System

Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using one of the options within this page. Please also scroll down this page to see further support information.

Bush Technical Support

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How do I register for my Free Manufacturers guarantee?

You can register for your free Bush guarantee in a few simple steps by clicking here or watch the video below which will walk you through all the methods to register along with the benefits of doing so.

I am unable to pair with a Bluetooth device:

1. Check that you are in Bluetooth mode.
2. Ensure that you are within range of the radio for Bluetooth functionality, 10 metres or less (33 feet or less).
3. Move the radio and Bluetooth device away from other Bluetooth devices/electrical equipment.
4. If possible, turn off other nearby Bluetooth devices or disable their Bluetooth functionality.

Why am I missing stations?

1. If you are missing radio stations, we would recommend performing an automatic channel scan on your radio and trying the following:
   • Move the radio to an open location, close to a window if possible.
   • Locate it further away from other devices to avoid any interference.
   • Extend the antenna fully and, if necessary, adjust to receive the strongest signal.
2. If you are still missing stations, it may be down to your signal coverage. You can check the digital signal coverage in your area using this website here.

How do I check the software version of my radio?

You can check the software version of your radio. In DAB or FM mode:

1. Press and hold the Menu/Info button to enter the menu options
2. Use the Tune/Select rotary control to scroll to ‘’. Press the Tune/Select rotary control to select.
3. Use the Tune/Select rotary control to scroll to ‘’. Press the rotary control to select.
4. Press and release the Menu/Info button to return to the station display.

My radio has no sound.

We would recommend checking the following if your radio has no sound:

• Ensure the volume is turned up fully.
• Check if this is occurring on all stations, as it may be down to poor signal from a particular station.

If the issue is still occurring, try a power reset:

1. Disconnect the radio from mains/battery power.
2. Holding down Power/Standby button for 30 seconds.
3. Reconnecting the radio up and trying again.

If this has not resolved the issue, please use the contact details on this page.

How do I get better signal?

To make the most out of your radio and get better signal we recommend the following:

• Move the radio to an open location, close to a window if possible.
• Locate it a bit further away from other devices to avoid any interference.
• Extend the antenna fully and, if necessary, adjust to receive the strongest signal.

For more information about the digital radio signal in your area, we would advise checking using this website here.

This product is guaranteed for at least twelve months from the date of original purchase. Any defect that arises due to faulty materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase price refunded) where possible during this period by the dealer from who you purchased the unit.

The guarantee is subject to the following provisions:

• The guarantee does not cover accidental damage, misuse, cabinet parts, knobs or consumable items.
• The product must be correctly installed and operated in accordance with the instructions contained in the manual.
• It must be used solely for domestic purposes. The guarantee will be rendered invalid if the product is re-sold or has been damaged by inexpert repair.
• Specifications are subject to change without notice.
• Bush disclaim any liability for loss or damage arising from the breakdown of the product.
• This guarantee is in addition to and does not diminish your statutory or legal rights.