Support


For help, please review the answers to frequently asked questions below. For further assistance, please contact your BNY Customer Service Representative or use the support request option.

How do I get my tax documents? (W2/1099R)

Tax forms will be mailed through January 31st. If you do not receive your documentation by February 15th, please call +1 800 418 0273 between 8:30 AM and 5:00 PM ET, Monday through Friday.

What is the best way to express interest in a position at BNY Mellon?

Submitting a resume and applying online is the fastest and most efficient way to express interest in an opportunity at BNY. Conduct a Job Search to find out more about our current openings.

Are there dividend automatic deposits?

You may enroll online for direct deposit of your dividend checks 24 hours a day, seven days a week at www-us.computershare.com/investor. Please Login and select My Profile, Banking Details and add payment instructions. For more information, contact Computershare or call

Toll-Free
+1 800 205 7699
Outside the United States
+1 617 360 6990

What is the dividend payment schedule?

Subject to approval of the board of directors, dividends are paid on BNY’s common stock in February, May, August and November. For more information, visit Investor Relations.

Does BNY Mellon offer a direct stock purchase and dividend reinvestment plan?

You can purchase your shares through a direct stock purchase plan and dividend reinvestment plan. To obtain additional information and enrollment form, contact the Plan Administrator, Computershare, at the Computershare direct stock website or call

+1 800 205 7699
Outside the United States
+1 617 360 6990

Can I purchase shares directly from the company?

You can purchase your shares through a direct stock purchase plan and dividend reinvestment plan. To obtain additional information and enrollment form, contact the Plan Administrator, Computershare, at the Computershare direct stock website or call

+1 800 205 7699
Outside the United States
+1 617 360 6990

How do I contact Computershare?

Visit the Computershare website or call +1 800 205 7699. For more information, visit Investor Relations.

How do I acquire copies of the annual report?

You can request a free copy of the Corporation's Annual Report on Form 10-K or the quarterly earnings news release on Form 8-K, as filed with the Securities and Exchange Commission. For more information, visit Investor Relations.